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Wingman IRL: How Our Customers Onboard Reps 50 percent Faster

Chetna Sabharwal

Read how our customers are onboarding reps faster with the help of game tapes and call reviews.

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Recent articles

Customer-first

Life update — Wingman is now part of Clari 💙

Shruti Kapoor

TL;DR: We merged with Clari to make revenue collaboration and governance a reality.

Customer-first

Hurray! Wingman is a 2022 Best Software Awards Winner

Anirban Banerjee

Celebrations are in order! We are among the "Best Sales Products" as well as the "Fastest Growing Products" in G2s latest annual list! This, on top of the 20-odd badges Wingman received in G2's Winter report proves that when customers partner with Wingman, they have no choice but to love us.

Customer-first

So, Just How Good Are Wingman’s Call Transcripts?

Kesava Mandiga

Let's address the elephant in the conversation intelligence space. If it’s so great, why do you still see transcription errors? We unpack how Wingman works, how accurate it is (no clickbait, it's > 85%) and what we're doing to make it better.

Customer-first

Understanding Word Error Rate (WER) in Automatic Speech Recognition (ASR)

Kesava Mandiga

Speech-to-text accuracy has improved exponentially over the last few years, but it's not perfect. We cover how this accuracy is measured, what causes transcription errors and how we're making Wingman more accurate.

Customer-first

Wingman Is Now SOC 2 Type 1 Compliant

Muralidharan Venkatasubramanian

Achieving SOC Type 1 certification verifies that Wingman implements best practices to safeguard your sensitive business data. For you, this means peace of mind to go about business as usual.

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