Monitoring a sales rep’s calls on the CRM was very manual and cumbersome earlier. Wingman has made my life very easy. I am able to listen to the right calls for review (4X sales calls in the same time period) and able to provide and validate feedback to the team. I was also able to check for knowledge gaps in the sales calls. This was key in developing personalized training plans.
"Wingman has helped me uncover inconsistencies in our sales pitches. We have created a sales manual where common questions and processes such as “company intro” are properly documented to bring more consistency into sales call. I also plan to incorporate the insights into our sales KRA where we can emphasize quantifiable metrics that we get from wingman. Using wingman we have doubled our win rates within 2 months, we love it!”
The best thing about Wingman is that it allows me to coach my team at scale. With 4 SDRs and 6 AEs, it's impossible to sit with them individually. Wingman let's me carve out time each week to listen to calls at high speed, make comments, and then an email automatically gets sent to the rep with those comments and a link back to the call. As we continue to grow and add reps, it's been a lifesaver.